1qqq Support and contact information in one place

Data Protection Contact

For privacy, account data, and complaints, this path usually yields a primary answer in a single message, and for complex issues, a clearer follow-up comes.

Many users from Dhaka, Chattogram, and Sylhet prefer in-app message support instead of mailing address; there are some limitations: responses may be somewhat delayed during late-night busy times.

You can view information

Ask to view your saved profile, device information, and communication history

You can correct incorrect

If your name, phone number, or email is incorrect, informing support starts the correction process

You can request restrictions

If you request stopping the use of any specific data, the team will verify it

You can delete your account

If needed, you can also request account closure or data removal

In-app Help

Tickets can be sent directly from the 1qqq App, even on small phones without forms, but the message must be written clearly.

Payment Assistance

For issues related to bKash, Nagad, and Rocket, transaction references and screenshots are very helpful.

Account Security

Separate help is also available for password changes, login issues, and device verification.

Response Time

Answers to common questions come quickly, but for complex complaints documents may be required, so please be patient.

Private Communication

Verify before sharing personal information; a brief, clear message makes the job easier.

Common Mistakes

Sending the same question repeatedly delays answers; include the issue, time, and device in one message.

Good Preparation

Keep your account name, recent transactions, and relevant screenshots to speed up assistance.